Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-abuse-survivors.denvermentalhealthcare.com (hereafter referred to as “Therapy for Abuse Survivors,” “we,” or “our”). We are dedicated to providing a safe and secure online environment for all users, especially when it comes to handling your personal information. This Privacy Policy explains our practices regarding the collection, use, and protection of data belonging to our website visitors and service users.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at http://therapy-for-abuse-survivors.denvermentalhealthcare.com.
  2. Any mobile applications or software developed by us and made available for download.
  3. Online services and resources offered through our platform.
  4. Interactions between users and our staff, whether via emails, phone calls, text messages, or other communication channels.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our actions when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our website, including interacting with various features and content.
  3. You subscribe to receive communications from us, such as newsletters or promotional emails.
  4. You provide feedback, rate our services, or participate in surveys.

Personal Data Collection

We collect several types of personal information to enhance your experience and deliver tailored services:

  1. Account Information: Details related to your user account creation and management, including usernames and passwords.
  2. Payment Information: Credit card details or other payment method information required for transactions on our platform.
  3. Financial Information: Data associated with billing and invoicing, such as bank account numbers (if directly provided).
  4. Purchase Information: Records of products or services purchased through our website.
  5. Mobile Device Identifiers: Unique device identifiers that help us recognize your device for technical support and analytics purposes.
  6. Location Data: Information about your geographical location, which we may collect to provide relevant content or services.
  7. Feedback and Reviews: Content you submit when providing reviews, feedback, or suggestions.
  8. Social Media Information: If you choose to connect our platform with your social media accounts, we may access your public profile information.
  9. Product Interaction Data: Details of how you interact with our products, including preferences and usage patterns.

We obtain this data through direct user input, automated tracking technologies (like cookies), and partnerships with third-party service providers.

Cookies

We employ cookies to enhance your browsing experience and gather analytics:

  1. Strictly Necessary Cookies: These ensure basic functionality, such as enabling you to navigate our website.
  2. Preference Cookies: Used to remember settings and preferences for a personalized experience.
  3. Analytics Cookies: Track website usage statistics to help us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purposes described in this policy, including:

  1. Compliance with legal obligations.
  2. Enforcement of our terms and conditions.
  3. Providing customer support and improving services.
  4. Research and analytics.

Once the purpose for which the data was collected is fulfilled, we securely delete or anonymize the information.

Security Measures

Therapy for Abuse Survivors implements robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols to safeguard transmitted and stored data.
  2. Secure Third-Party Processing: We engage trusted third-party processors who adhere to strict security standards.
  3. Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive information.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal data from this demographic.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  4. Restriction: Limit our processing of your data in specific situations.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to or opt out of processing activities based on consent or legitimate interests.
  7. Non-Discrimination: Be free from unfair treatment due to the exercise of your data protection rights.
  8. Appeals/Complaints: File complaints with relevant supervisory authorities and seek redress for any data privacy issues.

To exercise these rights, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy:

  • Email: [email protected]
  • Address: Therapy for Abuse Survivors, Privacy Team, [Street Address], [City, State, ZIP Code]